Is Wilkins Research Services Legit? User Reviews Explained
Unveil the truth about Wilkins Research Services: legit or not? Read user reviews and insights to determine the legitimacy of Wilkins.
Unveil the truth about Wilkins Research Services: legit or not? Read user reviews and insights to determine the legitimacy of Wilkins.
Are you struggling to find reliable information about focus groups that pay participants, specifically Wilkins Research Services? You’re not alone.
With the internet brimming with opportunities, it can be hard to distinguish between legitimate enterprises and scams. This leads to questions such as:
We address all of these questions and more in this review article.
Wilkins is a market research company in business since 1971. They operate in various industries and provide numerous services to their clients.
Some of these services include telephone surveys (phone-answering questions), recruiting services, on-site surveys, and online surveys.
The company’s headquarters is in Chattanooga, Tennessee, but they offer opportunities for participants across the United States, both online and in-person.
Similar to other focus groups that pay participants, Wilkins rewards people with points, which can subsequently be redeemed for cash, making their contributions both valuable and rewarding.
Here are some common questions about the company, and a brief history and how they operate.
Originally, when the company first started, it focused on door-to-door surveys and sales inventory management projects. As technology and industry trends changed, the company adopted new methods to keep up with the competition.
In the 1980s, the company experienced growth by conducting interviews through the telephone. During the 1990s, they shifted from paper questionnaires to Computer-Assisted Telephone Interviewing questionnaires.
Their services have also diversified over time to include online data collection, focus groups, and data processing services.
The company provides a wide range of market research services. Some of these include:
Wilkins Research Services also conducts other types of data collection activities like store demonstrations, one-on-one interviews, and product testing.
People can participate in these focus groups by going to the company’s website and searching for available offers near their area of residence.
Once they find an offer, they can sign up for it and take part. After the activity is completed, the participants are paid with reward points which can be redeemed for cash.
Yes, this firm is a legitimate market research company. It has a rich history that dates back to 1971 and a broad range of services for its clients.
This combined has established the company as a reputable and reliable entity in the market research industry.
The research firm has been operating for the better part of five decades, providing them with vast experience and expertise in market research.
This long history highlights the legitimacy of the company, and it casts a light on Wilkins Research Services’ ability to adapt and thrive in the changing industry landscape.
They provides a diverse range of services to its clients, including but not limited to online data collection, focus groups, telephone surveys, and other data processing services. This indicates a robust operational capacity and comprehensive knowledge of market research.
Wilkins Research Services is home to over 300 full and part-time working employees, operating a 100-station phone bank, making over 500,000 calls and interviews across the United States and Canada annually.
These figures demonstrate the company’s capabilities and operational capacity. Additionally, they highlight how the company handles large-scale projects.
The firm has received well-deserved praise from its past clients, where it was commended on its attention to detail, timely deliveries, and technical expertise.
These positive reviews endorse of Wilkins Research Service’s professional conduct and the quality of service that it provides to its clients.
While the reliability of any company can be subject to the opinions of clients and their dealings with them, in general, Wilkins Research Services is known to be reliable.
The following points highlight its authenticity:
Yes, Wilkins Research Services appears to be one of the safest market research companies around. Here’s why:
We gathered user reviews from two reliable sources: Google and Better Business Bureau. Take a look at what people had to say about Wilkins Research Services.
Google reviewers appreciated:
Here’s what reviews at their BBB business profile appreciated about Wilkins Research Services:
While there were a lot of positive remarks left by reviewers, there were also ones that criticized certain aspects of Wilkins Research Services.
Here’s what Google Reviewers disliked about the company:
These are a few notable complaints from users over at Better Business Bureau:
The company is dedicated to providing a quality experience for its participants, as indicated by the positive feedback from many reviewers regarding the company’s professionalism, organized studies, and friendly staff.
However, Wilkins Research Services does not have a publicly stated guarantee or policy related to participant compensation or issue resolution on its official website.
As mentioned before in the reviews, there have been a few incidents where issues with payment and communication were witnessed.
Some of these complaints were heard by the company, which then attempted to rectify the situation to the best of its ability. However, since there is no publicly stated guarantee, it falls on the participants to contact the company in the event of an issue.
Yes, the research firm does offer customer service to its participants. They have a dedicated “Contact” section on their official website, encouraging visitors to reach out with any questions.
Reviews from users also stated that Wilkins reached out at times, replying to their issues and helping them out.
This indicates that the company has an open channel of communication and operates with a willingness to engage with its audience.
Wilkins Research Services has several options for customer service, including traditional methods via phone calls and emails.
On their official website, they provide a toll-free number and a local number, along with an email address. Additionally, the company has a social media page on Facebook where users can also contact them.
These multiple options suggest that the company is accessible and responsive to its participants. However, certain user reviews present a mixed picture of the effectiveness of their customer service.
Some participants reported satisfactory responses and issue resolution, while others cited problems such as a lack of responsiveness from support in times of need.
Participants should maintain a clear record of their communications with Wilkins to facilitate any necessary resolution processes.
Based on all the information in this article, Wilkins is a legit company offering many qualitative research services, including focus groups, surveys, and mock trials.
The company’s established presence, along with its open channels of communication, indicate its authentic nature.
While the majority of past participants had positive experiences with the company, some did encounter issues regarding payment and communication.
It’s best to approach this opportunity with caution, and to keep a record of communication and transactions.
Services such as Wilkins and Vindale Research provide valuable data to their clients and organizations. They gather opinions, attitudes, and behaviors from a sample of participants through studies or focus groups.
This information is then used to understand public opinion and make informed decisions.
Paid surveys, similar to paid clinical trials, can be a legitimate way to earn money, but it’s crucial to learn more about a company before participating.
While businesses such as Wilkins are legit, user experience with similar companies can vary, so caution is advised.
Are you wondering if similar companies and organizations are legit? Explore our articles below to find ones that pique your interest.
Brett Helling is the founder and owner of Gigworker.com. Having worked in the gig economy for nearly a decade, he has mastered freelance, remote, and app-based work. You can learn more about his journey in his book, "Gigworker: Independent Work and the State of the Gig Economy", now available on Amazon.
