Userfeel is a remote usability testing company that enables people like you to make money testing websites.
Companies turn to Userfeel to get feedback on the user experience of their website in order to make improvements.
When a company signs up for Userfeel, usability testers will be given an assignment to complete on the company’s site.
This could be shopping for certain items on an eCommerce site or navigating to the customer support section.
Testers will then complete the given assignment while recording a live video.
The company will use this video to improve the overall user experience of its site.
Written explanations and usability reports are also given to companies to help uncover optimization opportunities.
Conducting usability tests for money is easy and nearly anyone can sign up for Userfeel.
But receiving easy money for 10-20 minutes of work may sound too good to be true — is this service legit?
Is Userfeel Legitimate or a Scam?
Yes, Userfeel is a legitimate company that will pay you for conducting usability tests.
While there are many shady companies online that promise big bucks for easy tasks, this is one platform that you can trust to make a few extra dollars on the side.
Userfeel isn’t going to make you rich.
Looking at Userfeel reviews and reports across the web, it seems as though Userfeel provides intermittent work that must be supplemented with other side gigs to make money online.
As long as you complete the required tasks and meet the standards of Userfeel, you’ll get paid without a problem.
The only way you won’t get paid is if your user test gets disapproved, which we’ll cover in detail in the dos and don’ts section below.
First, let’s go over how Userfeel works.
https://www.youtube.com/watch?v=2d8Iex0Ales
How Does Userfeel Work?
After signing up to be a Userfeel tester, you’ll be sent assignments that fit your user profile.
You’ll then use the platform to go through given assignments, video record your experience, and provide written feedback after.
You’ll need to have a Windows or Mac computer to complete tests on a desktop.
If you have a Windows computer, you’ll need to use Windows 7 or newer.
Your computer must also have an internal microphone or an external microphone you can use to record your verbal response.
Tests can pop up at any time.
When a current test is available to you, Userfeel will send you a notification.
You can only accept a test when a notification comes your way.
You’ll only receive tests that fit your user profile and your spoken language.
Before a test, you’ll be asked screener questions.
These are a few questions to make sure you qualify for the test.
For example, you may be asked whether or not you use makeup if the website being tested is for a company who sells cosmetic products.
You’ll then begin your assignment and receive instructions at the top of the screen.
As you walk through your assignment, you’ll talk into the microphone giving feedback on the site.
You should talk about areas that could use improvements as well as aspects you like.
You shouldn’t use your real name or address when completing assignments.
Also, you should never input your payment information or complete a purchase.
This will protect your personal information and will prevent any unwanted purchases as you test out different websites.
After you’re finished, you’ll be instructed to leave written feedback about your experience.
You should be as descriptive as possible to ensure you receive compensation.
Each test will take about 10-20 minutes and can be conducted on desktop websites, mobile apps, tablets, and other devices.
But how much does Userfeel pay its testers?
How Much Does Userfeel Pay?
After completing an initial qualification test, you’ll be paid $10 for every assignment you complete.
Each assignment will take around 10-20 minutes.
Your payment will come through PayPal or an Amazon gift card about one week after you complete your test.
Your pay will depend on the number of tests you’re able to do per week.
You could be eligible to take multiple tests per day or no tests at all for an entire year.
Usability testers are given a rating from the Userfeel team and the companies you test for.
If you give valuable feedback and detailed responses, you’ll receive a higher rating.
Users with a higher rating will be sent tests more often.
Your user profile will also dictate how many tests you’re sent.
If you have a sought after demographic that many companies want to test for, then you may be sent more tests.
So how can you become a Userfeel usability tester?
Brett Helling is the founder and owner of Gigworker.com. Having worked in the gig economy for nearly a decade, he has mastered freelance, remote, and app-based work. You can learn more about his journey in his book, "Gigworker: Independent Work and the State of the Gig Economy", now available on Amazon.
